Effective Date: February 20, 2026
1. SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If users consent to receive text messages from Hillcrest Children & Family Center, they may receive messages such as:
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- Appointment reminders
- Follow-up messages
- Billing inquiries
3. Message Frequency:
Message frequency may vary depending on the type of communication.
4. Potential Fees:
Standard message and data rates may apply depending on the recipient’s carrier plan. Fees may vary for domestic or international messages.
5. Opt-In Method:
Users provide consent to receive SMS communication by the following methods:
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- Verbally during a conversation (in person or by phone)
- Submitting an email or online form
- Filling out a paper form
6. Opt-Out Method:
Users can opt out at any time by replying “STOP” to any SMS message. You may also contact us directly by phone or email to request removal.
7. Help:
If users need assistance, they can reply “HELP” or contact us.
8. Standard Messaging Disclosures:
- Message and data rates may apply
- Users can opt out anytime by texting “STOP”
- For assistance, text “HELP” or visit our Contact Us page
- Message frequency may vary
9. Updates to This Policy
We may update this Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the site after changes have been made constitutes your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Hillcrest Children & Family Center
915 Rhode Island Ave. NW
Washington, DC 20001
📧 Email: info@hillcrest-dc.org
📞 Phone: 202-232-6100
🌐 Website: www.hillcrest-dc.org